{"id":602,"date":"2025-12-08T20:27:29","date_gmt":"2025-12-08T19:27:29","guid":{"rendered":"https:\/\/www.greennovit.fr\/?p=602"},"modified":"2026-01-23T12:40:49","modified_gmt":"2026-01-23T11:40:49","slug":"infogerance-support","status":"publish","type":"page","link":"https:\/\/www.greennovit.fr\/index.php\/infogerance-support\/","title":{"rendered":"Infog\u00e9rance &amp; Support"},"content":{"rendered":"\n<h3 class=\"wp-block-heading has-text-align-left has-palette-color-7-color has-text-color has-link-color wp-elements-f0883d923d2441a5309d558fac819e9e\">Greennov-IT assure une gestion compl\u00e8te, proactive et s\u00e9curis\u00e9e de votre infrastructure informatique. Nos services d\u2019infog\u00e9rance garantissent un environnement stable, performant et align\u00e9 sur les besoins op\u00e9rationnels de votre entreprise.<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. Support utilisateurs<\/strong><\/h4>\n\n\n\n<h5 class=\"wp-block-heading has-palette-color-7-color has-text-color has-link-color wp-elements-f47454da6904766a0892e1aa2f6d4ece\"><strong>Un accompagnement r\u00e9actif et structur\u00e9<\/strong><\/h5>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"600\" src=\"https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/it_help_desk.png\" alt=\"\" class=\"wp-image-639\" style=\"aspect-ratio:1.250049996666889;width:249px;height:auto\" srcset=\"https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/it_help_desk.png 750w, https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/it_help_desk-300x240.png 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-0dd39c637c34430fa61d136f0d4d7e38\">Support \u00e0 distance et sur site<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-4d70dae9cf7bff57682aa4e9d5356942\">Diagnostic et r\u00e9solution d\u2019incidents<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-067028e47f9975c5a888e35f5345a953\">Assistance sur les outils m\u00e9tiers<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-c8f9cbfebcbfd9aff0e8df6deb606fc4\">Accompagnement dans l\u2019usage quotidien des outils num\u00e9riques<\/li>\n<\/ul>\n\n\n\n<p class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-5767f67387394596cd48d47540a8b4db\"><strong>Objectif : r\u00e9duire les interruptions, fluidifier le travail et r\u00e9pondre rapidement aux demandes.<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. Gestion du parc informatique<\/strong><\/h4>\n\n\n\n<h5 class=\"wp-block-heading has-palette-color-7-color has-text-color has-link-color wp-elements-e0b1af442b176b79217f8ffb177768d7\"><strong>Un parc homog\u00e8ne, standardis\u00e9 et s\u00e9curis\u00e9<\/strong><\/h5>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/Opsview_Monitor_6.0_Dashboard-1024x576.jpg\" alt=\"\" class=\"wp-image-640\" style=\"width:429px;height:auto\" srcset=\"https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/Opsview_Monitor_6.0_Dashboard-1024x576.jpg 1024w, https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/Opsview_Monitor_6.0_Dashboard-300x169.jpg 300w, https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/Opsview_Monitor_6.0_Dashboard-768x432.jpg 768w, https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/Opsview_Monitor_6.0_Dashboard-1536x864.jpg 1536w, https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/Opsview_Monitor_6.0_Dashboard-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-cc0303428dbcc9b9bab73a1ddca7269f\">Inventaire des \u00e9quipements<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-cfa150593c3976e7d6a4691fbd9a2bd6\">Gestion du cycle de vie (acquisition, installation, retrait)<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-d71d57ab377f6591133c3073667a787e\">D\u00e9ploiement de postes Windows et macOS<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-b0ba9339e535893bb1cd5de9b2a10e30\">Mise en conformit\u00e9 via Intune \/ solutions de gestion centralis\u00e9e<\/li>\n<\/ul>\n\n\n\n<p class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-09248ee427135345d43ba0019f65b612\"><strong>Impact : moins d\u2019al\u00e9as, plus de ma\u00eetrise et une meilleure s\u00e9curit\u00e9 globale.<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Supervision &amp; maintenance proactive<\/strong><\/h4>\n\n\n\n<h5 class=\"wp-block-heading has-palette-color-7-color has-text-color has-link-color wp-elements-9488829ef9e71af99ac6f8ea84c0c94a\"><strong>Une surveillance continue pour pr\u00e9venir les incidents<\/strong><\/h5>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"835\" src=\"https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/AdobeStock_105110167-1024x835.webp\" alt=\"\" class=\"wp-image-638\" style=\"aspect-ratio:1.2263668880940215;width:189px;height:auto\" srcset=\"https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/AdobeStock_105110167-1024x835.webp 1024w, https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/AdobeStock_105110167-300x245.webp 300w, https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/AdobeStock_105110167-768x626.webp 768w, https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/AdobeStock_105110167-1536x1252.webp 1536w, https:\/\/www.greennovit.fr\/wp-content\/uploads\/2025\/12\/AdobeStock_105110167-2048x1670.webp 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-8875fa983ed5fd93099f20fdf1f110aa\">Monitoring des serveurs et postes<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-ad7122589c56cabc5f78b91e2c8b467b\">Alerting automatis\u00e9<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-e6d8b2d6120e32d9583ffa5fd991d72d\">Gestion des mises \u00e0 jour<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-9fdb9cd00eb619c63262d8d293b94c7c\">Maintenance pr\u00e9ventive<\/li>\n<\/ul>\n\n\n\n<p class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-ca0e2973bedf0b70d346d125b570fd7e\"><strong>R\u00e9sultat : un SI qui fonctionne en continu sans surprise.<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. Processus d\u2019intervention Greennov-IT<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-f7019a4f674db3cb7101d3e3a6097383\">Analyse du parc &amp; d\u00e9finition des standards<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-484d0d745645a633bd05fbd0aefc6198\">Mise en conformit\u00e9 et s\u00e9curisation<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-dff192abb4ff6b87a1ec099fd0ab28d1\">Supervision continue<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-57a55d3623ff4e497f443c49647cd046\">Support utilisateurs quotidien<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-cc2c4dae3b73a16dadafb8494a67c5ba\">Reporting r\u00e9gulier \u00e0 la direction<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>5. B\u00e9n\u00e9fices pour votre entreprise<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-6bc1ebe810730d5e10a034df1e1d577e\">Continuit\u00e9 d\u2019activit\u00e9 renforc\u00e9e<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-35c3b8f17b9290299701e9ff47a51975\">R\u00e9duction des incidents r\u00e9currents<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-460ec8cc9184dd83039f377e2a229286\">S\u00e9curit\u00e9 am\u00e9lior\u00e9e<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-ddb69ea43a06fe51ebdf235bf04085c8\">Gain de productivit\u00e9 pour les \u00e9quipes<\/li>\n\n\n\n<li class=\"has-palette-color-7-color has-text-color has-link-color wp-elements-cc6b68fb1dfc97625d03d6a3a2fe438e\">Vision claire gr\u00e2ce au reporting<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4a27bbbe wp-block-buttons-is-layout-flex\" style=\"border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;font-style:normal;font-weight:700\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-palette-color-7-color has-text-color has-background has-link-color has-medium-font-size has-text-align-center has-custom-font-size wp-element-button\" href=\"https:\/\/form.typeform.com\/to\/LeI9lepA\" style=\"border-top-left-radius:100px;border-top-right-radius:100px;border-bottom-left-radius:100px;border-bottom-right-radius:100px;background:radial-gradient(rgb(71,59,123) 0%,rgb(53,132,167) 47%,rgb(48,210,190) 100%);padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">Demander une offre d\u2019infog\u00e9rance<\/a><\/div>\n<\/div>\n\n\n\n<p style=\"border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Greennov-IT assure une gestion compl\u00e8te, proactive et s\u00e9curis\u00e9e de votre infrastructure informatique. Nos services d\u2019infog\u00e9rance garantissent un environnement stable, performant et align\u00e9 sur les besoins op\u00e9rationnels de votre entreprise. 1. Support utilisateurs Un accompagnement r\u00e9actif et structur\u00e9 Objectif : r\u00e9duire les interruptions, fluidifier le travail et r\u00e9pondre rapidement aux demandes. 2. Gestion du parc informatique [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-602","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/www.greennovit.fr\/index.php\/wp-json\/wp\/v2\/pages\/602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greennovit.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.greennovit.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.greennovit.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greennovit.fr\/index.php\/wp-json\/wp\/v2\/comments?post=602"}],"version-history":[{"count":6,"href":"https:\/\/www.greennovit.fr\/index.php\/wp-json\/wp\/v2\/pages\/602\/revisions"}],"predecessor-version":[{"id":760,"href":"https:\/\/www.greennovit.fr\/index.php\/wp-json\/wp\/v2\/pages\/602\/revisions\/760"}],"wp:attachment":[{"href":"https:\/\/www.greennovit.fr\/index.php\/wp-json\/wp\/v2\/media?parent=602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}